So a guy goes into a Best Buy, purchases a Western Digital hard drive, and finds out later that the box is filled with bathroom tiles. He tries to return the hard drive (since it wasn't what he thought it was), and the manager says that they can't do that. Instead, he should take up the complaint with the manufacturer. How is this even legal?

I'll just add this story to the ever-growing list of reasons why I don't shop at Best Buy. Amazon.com FTW.